趣夜app

The听CMA, which recently announced its final decision following its investigation,听will begin rolling out听its legally binding remedy orders in September.听To support听vet听teams听to become听remedy compliant, two听dedicated听sessions听discussing听the听outcome of the听CMA听investigation will take place at 趣夜app Live听at the NEC Birmingham听on 11 and 12 June:听

Hot鈥倀opic:鈥侰MA鈥俽emedies鈥傗�撯�倃hat鈥俤o they鈥俶ean鈥俰n鈥俻ractice?听

Friday 12 June at 2.25pm听

This will听begin with a presentation and Q&A from Martin Coleman updating on the CMA鈥檚 final decision and explaining听next听steps.听趣夜app President Rob Williams will then chair a panel discussion with听independent practice听owner and director of Village Vets Formby听Kate Higgins; British Veterinary Nursing Association听Senior听Vice听President Lyndsay Hughes; and British Small Animal Veterinary Association听Vice听President Susan Little, exploring听the possible impact of听the impending听CMA Orders on practices and what comes next.听听

Managing鈥俢omplaints鈥俻ost-CMA,鈥倃hat鈥俤o鈥倅ou鈥俷eed鈥倀o鈥俴now?听听

Thursday 11 June at 2pm: Business, Careers and Debates Theatre听

This听session听will see听趣夜app President Rob Williams joined by head of the Veterinary Client Mediation Service听Jennie Jones, and听director of Thrums Vets听Gavin Durston,听to听explore how to handle complaints effectively and transparently, and how to prepare for 鈥� and听participate听in 鈥� mediation constructively.听听

趣夜app President听Dr听Rob Williams听MRCVS听said: 鈥淭he听CMA investigation听has been a constant source of concern and discussion over the past two and a half years,听but听it is听now drawing to a close, with the CMA听starting to roll out听their legally binding remedy orders in September.听趣夜app鈥檚 recent Voice of the Veterinary Profession survey showed just 62% of vets say their practice currently has a complaints system that fits the鈥疌MA鈥檚 proposed requirements, and鈥�we know ensuring your practice is compliant is a daunting prospect, so this session 鈥痠s a chance to hear advice from our panel what you can do to make navigating the changes as smooth as possible.鈥濃��鈥�听

The鈥俧ull鈥側ひ筧pp鈥侺ive鈥俻rogramme鈥俰s鈥俛vailable鈥俛t鈥俠valive.vetshow.com.鈥俆here is still time for听趣夜app鈥俶embers鈥倀o听claim鈥俛鈥俧ully鈥俧unded鈥倀icket鈥傗�撯��.

趣夜app Awards Dinner听听

There is still time to get a ticket to the 趣夜app Awards Dinner, which鈥痶akes place on Thursday 11 June 2026 at the Hilton Birmingham Metropole and鈥痠ncludes a drinks reception, sponsored by鈥�鈥痑鈥痙elicious three-course dinner; and DJ and dancing until midnight.鈥疐or 趣夜app听members, the tickets are 拢79 +VAT.