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Building resilience into your business: why key person insurance is worth thinking about

27 Jul 2026

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Veterinary practices are built around talented and dedicated people. Whether it’s a vet with strong and long-term client relationships, a practice manager who keeps everything running smoothly, or a partner who leads the business, every person on the team plays an important role in the success of the practice.

Building resilience into your business: why key person insurance is worth thinking about   Image

So,Ìýit’sÌýworth considering how your practice would manage if someone in a key role were unexpectedly unable to work for an extended period.Ìý

WhyÌýplanning aheadÌýmattersÌý

Vets spend years developing their clinical skills and specialisms, building relationships with their clients and team. In smaller practices in particular, a significant amount of responsibility may rest on just a few individuals.Ìý

IfÌýone of those peopleÌýisÌýunavailableÌýtheÌýimpact can build quickly, including:Ìý

  • fewerÌýappointmentsÌý
  • increasedÌýpressure on the teamÌý
  • incomeÌýfalling while costs stay the same.Ìý

It can quickly move beyond a staffing issue and become a business problem.ÌýPlanning for situations like thisÌýisn’tÌýabout expecting the worst –Ìýit’sÌýabout giving your team the best opportunity to continue to provide excellent care while managing unexpected changes.Ìý

A possible wayÌýto protect the practiceÌý

Some practices choose to putÌýkey person insuranceÌýin place, as part of their wider businessÌýplanning.ÌýThisÌýis a policy taken out by the business on someone whose significant contributionÌýwould be difficult to replaceÌý

It does not remove theÌýemotional or logisticalÌýimpact ofÌýbeing without thisÌýcolleague, butÌýit can provide financial breathing space while the practice adjusts.ÌýÌý

In practical terms,Ìýcover provides financialÌýsupportÌýwhichÌýcould be used to:Ìý

  • manageÌýa drop in incomeÌý
  • bringÌýin a locumÌý
  • recruitÌýand train a replacementÌý
  • maintainÌýcash flow.Ìý

It can also give partners time to make considered decisions, rather than reacting under pressure, and gives the wider team time to focus on supporting each other and continuing to do the work they do best.Ìý

Who is a “key personâ€�?Ìý

This is not alwaysÌýobvious.ÌýInÌýa veterinary practice, it could be:Ìý

  • ownersÌýor partnersÌý
  • seniorÌýor specialist vetsÌý
  • clinicalÌýdirectorsÌý
  • practiceÌýmanagersÌý
  • anyoneÌýwith strong client or referral relationships.Ìý

A useful test isÌýsimple:ÌýIfÌýthis personÌýwasn’tÌýhere tomorrow, how would the practice cope?Ìý

A simple exampleÌý

Imagine a two-partner practice where one partner carries out most of the clinical work and has long-standing client relationships.Ìý

If they were suddenly unable to work, the practice might experience:Ìý

  • aÌýdrop in bookingsÌý
  • clientsÌýchoosing other practicesÌý
  • increased strain on the remaining team.Ìý

A financial buffer could help the practice bring in support quickly and keep things stable while longer-term plans are put in place.Ìý

Putting this into perspectiveÌý

ForÌýveterinary practices, the biggest asset is not the building or equipment.ÌýIt’sÌýthe people, those who are treating the patients, working withÌýclientsÌýor keeping the business running smoothly.Ìý

Taking time to understand how reliant the business is on key individualsÌýisÌýworthwhile.Ìý

Key person insurance isÌýone wayÌýpractices choose to manage that risk. ItÌýwon’tÌýsolve every problem, but it can help provide stabilityÌýfor the people in your teamÌýwhen it matters most.Ìý

IfÌýyou’dÌýlike to talk through how this might apply to your own practice, or simply sense-check whether you have any gaps,ÌýChase de Vere, our financial partner, areÌýalways happy to have an informal conversation.Ìý

About Chase de Vere and the Ȥҹapp partnershipÌý

Chase de Vere is a partner of the Ȥҹapp (Ȥҹapp).Ìý

Our advisers understand many of the realities vets faceÌý–Ìýincluding moving between practices, locum work, self-employment,ÌýownershipÌýand changing working patterns.Ìý

As part of this partnership, Ȥҹapp members can book a freeÌýinitialÌýchat with one of our specialist advisers to ask questions and gain clarity with no obligation.Ìý

Ìý

Important informationÌý

This article is for information purposes only and does not constitute personal financial advice. Decisions should be based on your individual circumstances, and you should seek personalised advice before taking any action.Ìý

Past performance is not a reliable indicator of future performance.Ìý

Levels and bases of, and relief from taxation is subject to change.Ìý

The value of your investment can go down as well asÌýup,Ìýand you may not get back the full amount you invested.Ìý

The Financial Conduct Authority does not regulate taxation advice, estate planning, inheritance tax planning, cashflow modelling,ÌýwillsÌýor trusts.Ìý

The tax implications of pension withdrawals will be based on your individual circumstances, tax legislation and regulation which are subject to change. You should seek advice to understand your options at retirement.Ìý

Ìý

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