Ȥҹapp

Workplace worries? Get expert support on your side

New employment support service for Ȥҹapp members: practical, one-to-one support from an experienced HR consultant who’ll take the time to understand your situation and help you take the next step with confidence.

Workplace issues can be stressful, isolating and difficult to navigate - especially when the stakes are high. Knowing your rights is important, but sometimes you need more. Ȥҹapp’s new employment support service gives eligible members one-to-one support from an experienced HR consultant who can help turn uncertainty into a clear plan.

Support is available from the day you become a member of Ȥҹapp. If you’re eligible and need help now, you can get in touch straight away.

How the service can help you

Day-to-day workplace issues Image

Day-to-day workplace issues

Including contracts, performance management, sickness absence, and flexible working requests.

Early dispute resolution Image

Early dispute resolution

With support to manage difficult conversations, reduce conflict, and find a constructive way forward.

Formal processes Image

Formal processes

Including help to draft grievances, appeals, statements, letters, and emails.

Disciplinary or grievance meetings Image

Disciplinary or grievance meetings

With guidance to help you understand the process and prepare, organise key documents and timelines, and work with your legal representative where needed.

Support that stays with youÌý

You won’t have to start again each time you need help

Your HR consultant will get to know your case, the people involved, and the impact the situation is having on you. They can review your documents, help you strike the right tone in formal correspondence, and prepare with you for difficult meetings or conversations.

Expert, independent supportÌý

The service is delivered by . You can access up to five hours of case support as part of your Ȥҹapp membership. If you need further help, extra support will be available at a discounted member rate, subject to agreement.

How to access the serviceÌý

Start by contacting . The team will listen to your situation and connect you with the right support. Depending on your needs, this may be legal information from Law Express or practical case support from Montgomerie Consulting.

EligibilityÌý

This service is open to all members for support with issues you may be facing as an employee. There’s no waiting period: new members can access the service as soon as their membership fee, or first Direct Debit payment, has been paid. Ìý

Ȥҹapp’s legal helpline will review your individual circumstances and, where additional support is needed, refer you to Montgomerie Consulting. Referrals are assessed on a case-by-case basis so that support reflects individual needs.